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The Danish Consulate General in Shanghai is looking for a new Visa Officer

Position:          Visa and Consular Officer
Location:         The Royal Danish Consulate General, Shanghai
Deadline:         15th December 2018
Starting date:  January 2019 – or as soon as possible

The Danish Consulate General in Shanghai is searching for an energetic and systematic person for the position as locally employed Visa and Consular Officer. You will be part of a dynamic team of 12 colleagues, which together handles more than 15.000 applications for visa and residence permits to Denmark and Iceland per year as well as assisting Danes in consular cases.

Job Description
As Visa officer, your work will primarily consist of handling visa applications from Chinese citizens wishing to travel to Denmark and Iceland.
The visa officer`s duty is to receive visa applications, interview applicants, check the information provided by applicants, communicate with parties relevant for the case handling, fraud revealing, writing reports and making the final decision for approvals and rejections of applications. In practice, it involves interviews with applicants and hosts in Denmark, telephone calls to banks, employers, and numerous other references put forward by the applicants, paying thorough attention to details.

There is a great focus on our work from both Danish and Chinese authorities. As a visa officer you will need to demonstrate sound judgement and ability to handle complex Schengen rules, always delivering results with a high level of service that will match Denmark`s elevated reputation in China.
Your job will also include assisting Danish citizens in China with passport applications and consular cases of various nature, including emergency assistance. During peak seasons, you must be willing and able to show flexibility towards working outside the consulate’s normal office hours. Our main peak season is during the summer months.

Qualifications
We are looking for team players with an assertive personality and ability to maintain an overview under pressure. In addition, the preferred candidate possesses the following:

• Relevant education and/or other relevant work experience
• Good language skills: fluent in Danish and/or English. Knowledge of Chinese language is an advantage, but not a requirement
• Able to handle stressful situations
• Detail orientation and constant awareness of the visa work as an important tool to show the best of Denmark
• Experience from working in a cross-cultural environment  and comfortable working in a political environment
• Flexible towards work tasks and hours

We offer
An exciting, intercultural, and dynamic work environment with diverse tasks and great colleagues. We have a very informal tone of communication internally and offer staff benefits such as exercise and fresh fruit at the office.

Employment conditions
• Standard working hours of 40 hours per week including one hour lunch
• 20 Annual paid holidays and minimum 11 closing days per year, in accordance with the legally binding labor market rules and the local staff rules
• 80% coverage through the Consulate’s Health Insurance plan
• Salary in accordance with the China Missions’ salary policy, which reflect qualifications and relevant experience
• Workplace pension scheme

Application
To apply for the position, please forward your CV and cover letter incl. relevant documents and photo latest by December 15, 2018 to bjsambhrchina@um.dk.  Please indicate “Visa and Consular Officer, Shanghai, name” in the subject line.
Questions

For any questions regarding the position, please contact Mr. Tom Meyer Jensen, Deputy Head of Visa & Consular Department, by e-mail: tomeje@um.dk, or Ms. Lone Holm, Deputy Consul General: loneho@um.dk

The Consulate General attaches great importance to equal opportunities for all and therefore welcomes applications from all qualified persons regardless of ethnicity, sex, religion, age or disability.
The chosen candidate must present a “Non-Criminal Record” and pass security clearance by the Danish authorities prior to appointment.

About us
The Royal Danish Consulate General in Shanghai is part of the Danish Foreign Service. The Consulate General consist of the Royal Danish Consulate General, Innovation Centre Denmark, Shanghai and Invest in Denmark, Shanghai. We are an ambitious, high-paced, and dynamic workplace with approximately 50 employees, 6 of whom are posted from the Danish Ministry of Foreign Affairs.
For further information about the work in the Visa and Consular Team, please go to our website.